GCI does not deal with the Halfords Group (Halfords, Cycle Republic, Tredz, Wheelies) or Cycle Solutions because they run their own schemes and do not accept vouchers from other scheme providers.
Occasionally, GCI chooses not to work with a bike retailer for ethical and social reasons.
As a social enterprise, GCI is a strong advocate for local independent bike shops who can offer excellent customer service and after-sales care. Your local bike shop can set-up your new bike to suit your individual requirements, rather than simply delivering the bike to you in a box and leaving you to figure out the set up. If this is done incorrectly, components can become damaged which can become costly to resolve.
By using a local bike shop, you don’t need to worry about getting hold of bike boxes or paying and waiting for couriers; you can simply drop and collect the bike at your convenience. Your local shop can offer you advice, bike fits, servicing and often, cycling clubs as well.
Local bike shops will struggle to compete against online only retailers who benefit from bulk order discounts which enables them to offer heavily discounted prices. But this is balanced with a vastly reduced level of customer service which can be difficult to access when you need them.
The local high street is being eroded by the effects of big, faceless discount retailers. GCI is a supports business that can give back to their local communities and enrich the lives of those living within them.